Privacy Policy — How 85k Protects Your Data

1 About This Policy

This Privacy Policy describes how 85k — accessible at 85k.onl — collects, uses, stores, and protects the personal information of players who register and use the platform. It applies to all services offered under the 85k brand, including sports betting, casino, live dealer games, slots, fish games, and the VIP programme.

When you create a 85k account, you provide personal information that is necessary to operate your account and process your transactions in PKR. This policy explains what that information is, why it is needed, how long it is kept, and what your rights are in relation to it.

This Privacy Policy should be read alongside the 85k Terms and Conditions. Both documents together form the full agreement between you and 85k regarding how the platform operates and how your data is managed. If anything in this policy is unclear or you want to know more about a specific aspect of how your data is used, contact 85k support directly.

85k is committed to handling personal data responsibly. We understand that Pakistan players trust the platform with their financial details, contact information, and betting activity — and we take that trust seriously in how we manage and protect that information.

2 What Data We Collect

85k collects personal data at different stages of your interaction with the platform. The categories of data collected are listed below, along with the context in which each type is collected.

85k does not collect sensitive personal data such as biometric data, political opinions, religious beliefs, or health information. The data collected is limited to what is operationally required to run your account and process your PKR transactions safely.

3 How We Use Your Data

The personal data 85k collects is used for specific, legitimate purposes related to running the platform and serving Pakistan players. Below is a clear breakdown of what your data is used for:

• Account management: Your registration data is used to create and maintain your 85k account, process login requests, and identify you when you contact support.
• Payment processing: Your payment details — JazzCash, Easypaisa, Raast, or bank account information — are used solely to process deposits and withdrawals in PKR. Payment data is not stored beyond what is necessary for transaction records.
• Identity verification: When you request a withdrawal for the first time or when account activity triggers a review, 85k may use identity documents to confirm that the account belongs to a real, eligible adult.
• Platform security and fraud prevention: Technical data including IP addresses and device information is used to detect suspicious activity, protect your account from unauthorised access, and maintain the integrity of the 85k platform.
• Responsible gaming: Your betting and gaming activity data is monitored to identify patterns that may indicate problematic gambling behavior. This is part of 85k's commitment to responsible gaming and player wellbeing.
• Customer support: Communication data — including support messages and email records — is used to respond to your queries, resolve disputes, and improve the quality of support provided.
• Service improvement: Aggregated and anonymised usage data may be used internally to understand how players use the platform and to improve features, games, and the overall experience.
• Marketing communications: If you have opted in to marketing, your contact details may be used to send you promotional offers, bonus updates, and platform news from 85k. You can opt out at any time. See Section 9 for full details.

4 Payments and Third-Party Processors

To process deposits and withdrawals in PKR, 85k works with third-party payment processors. These include JazzCash, Easypaisa, Raast, and partner banks that facilitate bank transfers. Debit and credit card transactions and mobile wallet payments may be processed through additional payment gateway partners.

When you make a deposit or request a withdrawal, the transaction data necessary to complete that payment — such as your JazzCash mobile number or bank account details — is shared with the relevant payment processor. This sharing is limited strictly to what is required to complete the transaction.

• Payment processors are contractually required to handle your data securely and only for the purpose of completing the transaction.
• 85k does not store full payment credentials on its own servers. Transaction references and confirmation records are retained for financial record-keeping purposes.
• Each payment provider — including JazzCash and Easypaisa — operates under their own privacy and security policies. 85k recommends reviewing those policies to understand how those providers manage data on their end.
• Beyond payment processors, 85k may also share data with identity verification service providers where required to complete KYC (Know Your Customer) checks. These providers are also bound by data security obligations.

5 Cookies and Platform Tracking

85k uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session active while you are logged in, and to understand how players navigate the site. Below is a summary of the types of cookies used:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, remember your language preference, and enable secure access to your account. These cannot be disabled without breaking basic platform functionality.
• Analytics cookies: These collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and which games are most popular. This data is used in aggregate to improve the platform experience and is not linked to your personal identity.
• Security cookies: These help detect and prevent fraudulent activity, including detecting bot traffic and protecting against account takeover attempts.

85k does not use third-party advertising cookies or tracking pixels that send your data to external ad networks. The tracking on 85k is limited to what is needed for platform operation and internal analytics.

Most browsers allow you to control cookie settings. You can set your browser to reject non-essential cookies. Note that disabling essential cookies may prevent you from logging into your 85k account or using certain platform features properly.

6 Data Security

85k applies technical and organisational measures to protect the personal data of all players on the platform. These measures are designed to prevent unauthorised access, accidental loss, misuse, or disclosure of personal data.

• Account passwords are stored in hashed form. 85k staff cannot see your actual password — only you know it. If you forget your password, use the account recovery process rather than attempting to contact support for your password.
• Communication between your browser or app and the 85k platform is encrypted using standard HTTPS protocols. This means your login details, payment information, and personal data are transmitted securely.
• Access to player data within 85k is restricted on a need-to-know basis. Customer support agents can access the information required to help you. Payment data is handled by a separate secure system.
• 85k monitors its systems for unusual activity and takes prompt action when suspicious patterns are detected. In the event of a security incident that affects your personal data, 85k will notify affected players as quickly as practicable.

7 Data Retention

85k retains your personal data for as long as your account is active and for a reasonable period afterwards, in line with standard financial and operational record-keeping requirements.

• Active accounts: While your 85k account is active, your registration data, transaction history, and betting records are retained to operate the account and provide customer support.
• Closed accounts: When you close your account, 85k retains transaction records and identity verification data for a defined period following closure. This is necessary for financial record-keeping and to comply with anti-money laundering obligations standard in the financial services industry.
• Support records: Communication records with 85k support are retained for a period after your last interaction to allow for follow-up and quality review.
• Marketing data: If you have opted out of marketing, your opt-out preference is retained so that you are not contacted again. The contact data itself is suppressed from marketing use.

Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you individually.

8 Your Rights Over Your Data

As a player on 85k, you have rights in relation to the personal data the platform holds about you. These rights are described below. To exercise any of these rights, contact 85k support with your account username and a description of your request.

• Right to access: You can request a copy of the personal data 85k holds about you. 85k will provide this in a clear format within a reasonable timeframe.
• Right to correction: If any of your personal data held by 85k is inaccurate or out of date, you can request that it be corrected. You can also update some details — such as your contact number or email address — directly in your account settings.
• Right to deletion: You can request that 85k deletes your personal data. This right applies where the data is no longer necessary for the purpose it was collected. Note that some data — particularly financial transaction records — may need to be retained for record-keeping purposes even after account closure, and cannot be deleted on request during that retention period.
• Right to restrict processing: In certain circumstances, you can request that 85k stops actively using your data while a query or dispute is being resolved.
• Right to withdraw consent: Where 85k relies on your consent to process your data — such as for marketing communications — you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before you withdrew it.

9 Marketing and Communications

85k sends two types of communications to players: operational messages and marketing messages. These are handled differently and you have control over marketing communications.

• Operational messages: These are sent whenever they are relevant and necessary — for example, deposit confirmations, withdrawal notifications, account security alerts, and responses to your support queries. You cannot opt out of operational messages because they are a necessary part of running your account.
• Marketing messages: These include promotional offers, bonus announcements, PSL season specials, casino promotions, and other news from 85k. Marketing messages are only sent if you have opted in to receive them.

You can manage your communication preferences in your account settings at any time. If you have opted in to marketing and change your mind, you can opt out by updating your preferences in your account or by contacting 85k support.

85k does not send marketing messages to players who have set account limits, requested cooling-off periods, or are in an active self-exclusion. Player wellbeing takes priority over promotional outreach in those situations.

10 Children and Minors

85k is strictly an adult platform. The minimum age to register and use 85k is 18 years. The platform does not knowingly collect or process personal data from anyone under the age of 18.

If 85k becomes aware that an account has been registered by a person under 18, the account will be immediately suspended. Any balance in the account will be reviewed and handled in accordance with the 85k Terms and Conditions regarding underage registration.

If you are a parent or guardian and believe that a minor has registered on 85k using your details or their own, contact 85k support immediately so that the account can be investigated and closed. 85k takes underage access seriously and will act on any credible report promptly.

11 Changes to This Privacy Policy

85k may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered, or standard data handling practices. When this policy is updated, the revised version will be published on this page with a new "Last updated" date at the top.

For significant changes — such as a material change in how your data is used or shared — 85k will attempt to notify registered players via the contact details on file. For minor updates and clarifications, the revised policy will simply be published without direct notification.

Your continued use of the 85k platform after a revised Privacy Policy has been published indicates your acceptance of the updated policy. If you do not agree with any changes to this policy, you should stop using the platform and contact support to request account closure.

85k recommends reviewing this Privacy Policy periodically — especially at the start of a new PSL season or when a significant new feature is launched on the platform — to stay informed of how your data is being handled.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 85k has handled your personal information, contact the 85k support team:

When contacting 85k about a privacy matter, include your registered account username and a clear description of your query or request. This helps the team locate your account and respond accurately and efficiently.

For data access requests, account deletion requests, or opt-out requests, the support team will acknowledge your request and provide a full response within a reasonable timeframe. Privacy-related requests are handled with confidentiality.

For responsible gaming support — including self-exclusion, deposit limits, and cooling-off requests — visit the Responsible Gaming page or contact support directly. These requests are prioritised and handled separately from general support queries.